The Conversation Maturity Model: From Listening to Leading in Social Media

My last post revisited the “markets are conversations” principal. I proposed that companies/brands have been joining conversations in their industry, but selling themselves short if not working towards starting them….read more

Categories: Best Practices, StrategyTags: Conversation Tracking, Engagement, Listening, Social Media, (more)
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Social Media: Joining the Conversation Is Not Good Enough

Social media experts are commonly asked where the market is going, or, “what do you believe the future of social media is?” I notice most offering answers are quick to…read more

Categories: Best Practices, StrategyTags: cluetrain manifesto, Conversation Tracking, Engagement, Listening, Social Media, (more)
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Choosing the Right Agency for Your Social Media – Notes from Day 1 at WOMMA

As WOMMA 2009 kicked off today, I wanted to share some notes from the last session I found extremely interesting. As one who runs a social media agency, I am of…read more

Categories: StrategyTags: Social Media, WOM, womma, (more)
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Best Practices: The Importance of Facebook Profile Images

Room 214 recently did a major overhaul of all of the Travel Channel’s Facebook pages. We added a poll app, Youtube functionality, a live Twitter stream, and all sorts of…read more

Categories: Best Practices, SocialTags: Community Management, Facebook, (more)
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Personality in a Social Media Campaign: Phish 3.0

When the size of your audience gets too big, it’s very difficult to interact with them in a personal manner anymore…and it’s upsetting to the band[Phish], but they all have…read more

Categories: Best Practices, StrategyTags: campaigns, Engagement, Listening, Video, (more)
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Realtime Web is Coming, is your Brand on Board?

[Disclosure: Buzz Room is a Product of Room 214.] What is realtime web? The early adopter crowd has been joining in the choir filling our ears with realtime web, an…read more

Categories: StrategyTags: 214 apps, buzz room, Engagement, twitter facebook, (more)
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YouTube Promoted Video Campaign – How to Make it Work

A few months ago, Room 214 worked with one of our clients (I’m not naming the company for competitive reasons but they are in the real estate industry) to create…read more

Categories: Best Practices, SocialTags: Advertising, Video, Youtube, (more)
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The Progression From Search to Social Media Marketing

**This article outlines a personal experience with a client, leading them from search marketing success into social media and word of mouth marketing. To respect their privacy, I will only…read more

Categories: SEO-SEMTags: Blogging, PPC, search engine marketing, SEO, SMO, Strategy, (more)
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Avoid Ocean Boiling: Four Tactics for Better Social Media Monitoring

“Boiling the Ocean” – a bit of jargon used here at Room 214 to help illustrate the problem many companies have when first venturing into social media monitoring. Many find…read more

Categories: Best PracticesTags: Conversation Tracking, Listening, monitoring, (more)
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Case Study: A Facebook Story

The following statistic is my new favorite conversation starter for family, friends, clients; heck, even strangers: 78% of online U.S. households are now on Facebook. It’s no secret that this social…read more

Categories: Social, StrategyTags: Facebook, Social Strategy, viral, WOM, (more)
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