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April 2008 Archive

The following posts were made in April 2008. You may subscribe to the RSS feed for this archive if you would like to take your time reading through our posts.

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Posted on April 22, 2008

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The RSS Feed as the Ultimate PR Pitch Tool


BY JAMES CLARK

RSS Icon

Marshall Kirkpatrick of RWW posted Five Wrong Ways to Pitch RWW and One Great Way . The list of don'ts:

  • Email the wrong email address
  • Phone calls
  • Twitter, espcially DM
  • Facebook
  • IM

Now that you know, don't do it. But let me call attention to the one DO:

  • RSS Feeds

"PR people, please send us the RSS feeds of your clients' blogs and news releases"

Oh baby, how we love it when our ideas and concepts get affirmation like this, especially from someone like Marshall. I'm not going to go into the past two years of actively prophesying this approach, but instead focus on:

  1. What a great RSS feed management program looks like and....
  2. Why corporate communications teams and public relations agencies need to invest in a robust RSS system.

Many communications and PR professionals struggle to understand RSS feeds. Most media rooms are absent of RSS feeds, and other tools that offer online media rooms are lacking any RSS managementso the media room itself gets one RSS feed.

We've worked with a few PR firms on an active client strategy for RSS feeds. So the what this looks like is easy:

Catapult RSS Feeds

What you see on Catapult PR/IR Client RSS Feed Page are a list of client RSS feeds the agency actively and independently manages on behalf of the client. So the agency avoids the technology void of working with its clients web team to get an RSS feed on the company's news room, and more importantly trying to get someone to actively update the feed.

Why a Robust RSS Platform?

Because PR needs to move at the speed of conversational requirements.

Think about what RWW is asking for. A direct line of communication to all content updates from your client. They want to track it, see what activity is coming out of the organization, and probably, from my perspective to see if you have any new media communications competency at all.

The sign at the door reads: No Shirts, No Shoes, No RSS Feed, No Coverage.

Now, if PR and communications are reading this there is a rush for an RSS feed on the media room. But that just won't do. How about a RSS feed dedicated just for RWW, giving you the ability to directly update and communicate with the RWW team about your products, updates and other pertinent announcements.

Any good PR person knows that mass outreach tactics (press releases, form emails) don't work. You better know what the journalist is writing, blogging or podcasting about and be able to tie your story into the trends and readerships they are addressing. So a single RSS feed that is giving mass updates is a step in the right directlon, but take it one step further.

Set up a RWW RSS feed, create a custom video to embed in the feed and have your spokesperson send a personal message with what they are trying to achieve with RWW coverage.

Of course to set up that RSS feed, you'll need to be able to set up and manage your own RSS feeds: Post Zinger

TAGS: RWWCLIENT RSS FEEDSMARSHALL KIRKPATRICKMEDIA PITCHINGJAMES CLARK

Posted at 8:18 am | 0 Comments | Share this blog post

Posted on April 21, 2008

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Follow Your Brand Using Your RSS Reader


BY INGRID GETZAN

Online your brand is defined by what people have to say about it. One of the most valuable things you can do in order to 'capture the conversation' surrounding your business requires knowing the most efficient way to manage your reputation through your RSS Reader. I've become a Google Reader junkie and can't go very many hours without checking multiple readers for multiple clients, but you can of course use your reader of choice. Here are three quick tips covering what I've learned to be the most valuable to help get you started:

Continue Reading...

TAGS: REPUTATION MANAGEMENTINFLUENCER CONVERSATIONSONLINE BUSINESS REPUTATIONONLINE REPUTATION MANAGEMENTONLINE CUSTOMER INTERACTION

Posted at 5:33 pm | 0 Comments | Share this blog post

Posted on April 18, 2008

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Social Media Children


BY JASON CORMIER

Chris Brogan posted a "what I want a social media expert to know" post several days ago, and I'm continuing to follow the comments.

John Speck (aka Frymaster) had one of my favorite responses to this on his own blog: "This is Your Brain. This is Your Brain on a Server." In his "not so humble opinion" he talks about how the Internet is still a toddler, about a three-year old to be exact.

Continue Reading...

TAGS: SOCIAL MEDIACHRIS BROGANFRYMASTERUSER GENERATED CONTENT

Posted at 6:39 pm | 1 Comment | Share this blog post

Posted on April 18, 2008

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Please Subscribe to our New RSS Feed


BY STEPAN MAZUROV

Hey just a quick update, in case you haven't seen our new site or are using old feedburner url to get the RSS feed, please make sure you subscribe to the new one:

http://www.capturetheconversation.com/feed/blog.rss

The old feedburner URL will stop working at the end of the month and to keep subscribed you need to change it to the url above.

We'd like to also take this opportunity to thank all of you for subscribing and apologize for this inconvenience. 

Posted at 11:26 am | 0 Comments | Share this blog post

Posted on April 18, 2008

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Connect with Us


BY STEPAN MAZUROV

Following the philosphy of being as open as possible and as accessible as possible we want to help you guys find us out there on the web.  While we try to keep Capture the Conversation the central place about talking online we of course connect and intereact as much as possible with everyone.  Now here are our social profiles.

James Clark - Blog | Twitter | FriendFeed | LinkedIn | Facebook | Digg | DandyId
Jason Cormier - Blog | Twitter | LinkedIn | Facebook
Jennier Eubanks - LinkedIn | Facebook
Ben Castelli - Blog | Twitter | Facebook
Ingrid Getzan - Blog | Twitter | LinkedIn | Facebook
Stepan Mazurov - Twitter | FriendFeed | LinkedIn | Facebook | Digg | Pownce | DandyId
Emma Sefton - Twitter | FriendFeed | LinkedIn | Facebook | Digg
Wendy Ricci - Twitter | FriendFeed | LinkedIn | Facebook

Look us up, we love to talk to all our readers. We will keep this post updated until we get our own little profiles here at CTC.


UPDATE 7/25/08 - We grew! Added new family members and added a few services for others.

TAGS: JAMES CLARKJASON CORMIERJENNIFER EUBANKSBEN CASTELLIINGRID GETZANEMMA SEFTONWENDY RICCISTEPAN MAZUROV

Posted at 11:20 am | 1 Comment | Share this blog post