What's this world coming to? I'll tell you – Moguls who are indifferent to keeping up with web standards. In this post, I'm talking about PayPal.

I was rather surprised to learn after I implemented the free shopping cart service for a client, that PayPal's 'continue shopping' button leaves customers high and dry. Let me explain: when a customer clicks 'add to cart' the PayPal shopping cart pops up with the item in tow and gives one the option to 'continue shopping' or 'proceed' to checkout. Guess what – they just have to 'proceed to checkout' or close their browser window. Not such a great option in the ecommerce world. Isn't PayPal an eBay company, which owns other great services like Skype andShopping.com? I can only imagine that someone over there knows a little bit of JavaScript.

I decided to get to the bottom of this and call PayPal myself and figure out why I couldn't simply click a button to get back to the page I was shopping on. The answer was this: "Oh, are you using a newer browser like Mozilla Firefox orInternet Explorer 7?" I replied, "yep", in which the customer service agent responded "yeah, we're hoping to have that working within the next year, for now it just doesn't work."

HUH? Just doesn't work – in the next year?? By then, won't we be surfing around on something bigger and better? I mean, I know it's free, but…come on, PayPal a multi-million dollar company that owns the online payment solutions world. Try and keep up!

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