Posted on April 16, 2008
Real-World Friends and Family More Influential Than A-List Bloggers?
BY JAMES CLARK
Uh, yeah! I'm not shocked at all by the recent report from Pollara that garnered data stating:
"Of more than 1,100 adults polled in December, nearly 80% said they were very or somewhat more likely to consider buying products recommended by real-world friends and family, while only 23% reported being very or somewhat likely to consider a product pushed by "well-known bloggers."
Marc Macalua, had a great post referencing this study and how prevalent WOMM initiatives laser focus on A-List bloggers, forum veterans and senior Diggers to spread the message.
It's a strategy that if done right and the content is compelling, the story had a differentiation edge, there's good emotional content and it's simple to understand - you've got something that can go viral. So that equates to about 1% of all the stories out there that WOMM agencies are trying to work with.
Litmus Test
The true litmus test for an organization is to see if it's employees believe in the product, service or program enough to tell their "real-world" friends - many of which by the way they are connected to, and communicate with via social media platforms like Facebook, Twitter, LinkedIn and MySpace.
This of course would require that your employees are maintaining social media profiles, but even more importantly, would require that your employees are proud enough of the company, their role in the company and its achievements to tell their friends and family.
Swallow Your Pride And Do The Following:
- Ask your employees if they would be willing to discuss your company's product with their friends and family on their social networking sites.
- Find out how many of them actually do it.
- If people are not willing to do it, ask them why.
The answers might just be the solution to the problems that are plaguing your organization.
A few posts back, I did a video post on Social Media Starting Points, where I recommend that individuals start participating in social media via LinkedIn. The reason as I stated in that post:
"Because on LinkedIn you can quickly connect with individuals you have had personal relationships with through previous employers, universities, groups, etc. It's human nature to be more comfortable around the people we already know."
With the adoption of aggregation services like FriendFeed where in one place we can now see blog posts, family photos, articles they liked, restaurants they loved and music they are listening to - it's becoming easier for us to maintain communications and stay up to date with what our "real-world" friends are doing out there in the wild and wacky world.
More of a Reason to Encourage Social Media
So this report that states real world friends and family are more influential to purchasing decisions only strengthens the case for companies to actively support and encourage it's employees to participate in social media programs.
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Yeha very Useful information , this is both good reading for starters and experts, have quite a few good key points, and I learn some new stuff from it too, thanks for sharing your information.
Updated some of my thoughts around why companies should be training and encouraging employees to set up social media profiles outside the company.
http://www.endlesswormhole.com/read/for-word-of-mouths-sake-companies-need-to-encourage-employees-to-embrace-social-media