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    <title>Capture the Conversation Internet Marketing Tag Feed for 'sentiment analysis'</title>
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    <itunes:author>Room 214</itunes:author>
    <description>Internet Marketing Insight for Integrating the Web into Marketing Communications and Public Relations</description>
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      <title>Social Media Monitoring Tools Podcast - A Discussion with Brian Chappell</title>
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      <category>Society &amp; Culture</category>
      <description>Room 214 Co-Founder, Jason Cormier, discusses social media monitoring tools with Brian Chappell, Senior Social Search Strategist at Ignite Social Media.In this podcast, we discuss:1. The most valuable aspects of social media monitoring tools: Keeping...</description>
      <dc:creator>Jason Cormier</dc:creator>
      <content:encoded><![CDATA[ <p><a href="http://www.room214.com" target="_blank">Room 214</a> Co-Founder, <a href="http://www.twitter.com/jasoncormier" target="_blank">Jason Cormier</a>, discusses social media monitoring tools with <a href="http://www.twitter.com/brianchappell" target="_blank">Brian Chappell</a>, Senior Social Search Strategist at <a href="http://www.ignitesocialmedia.com" target="_blank">Ignite Social Media</a>.<br /><br />In this podcast, we discuss:<br /><br />1. The most valuable aspects of <a href="http://room214.com/social-media-monitoring" target="_blank">social media monitoring</a> tools: Keeping tabs on conversations and customers for the purpose of crisis communications and reputation management.<br /><br />2. Sentiment analysis in social media monitoring tools: Is automatic sentiment analysis developed enough? <br /><br />3. What are clients looking for in these tools? Engaging in new markets through listening to customers, opportunities to include intelligence in product development cycles.<br /><br />4. "Social media isn't a salt shaker": You have to work it into the base of your marketing.<br /><br />5. What's next with social media monitoring: Greater levels of CRM integration, and more consistent pricing models.</p>
<p>Notes: I appreciated Brian's participation in the discussion, even as some have cited our agencies as competitors. It was affirming that Ignite is working through many of the same issues we are with respect to the tools. Hopefully, there is a nugget or two of insight here for others considering how they should evaluate the options. As one of our partners once put it to me, "it's always preferable to combine our powers for good instead of evil."</p><br/><div style="clear:both"></div><a href="http://www.capturetheconversation.com/tag/social media monitoring">social media monitoring</a> <a href="http://technorati.com/tag/social media monitoring"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/social media monitoring.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/social media tools">social media tools</a> <a href="http://technorati.com/tag/social media tools"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/social media tools.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/capture the conversation">capture the conversation</a> <a href="http://technorati.com/tag/capture the conversation"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/capture the conversation.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/radian6">radian6</a> <a href="http://technorati.com/tag/radian6"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/radian6.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/room 214 podcast">room 214 podcast</a> <a href="http://technorati.com/tag/room 214 podcast"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/room 214 podcast.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/brian chappell">brian chappell</a> <a href="http://technorati.com/tag/brian chappell"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/brian chappell.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/ignite social media">ignite social media</a> <a href="http://technorati.com/tag/ignite social media"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/ignite social media.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/sentiment analysis">sentiment analysis</a> <a href="http://technorati.com/tag/sentiment analysis"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/sentiment analysis.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/reputation management">reputation management</a> <a href="http://technorati.com/tag/reputation management"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/reputation management.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/brand management">brand management</a> <a href="http://technorati.com/tag/brand management"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/brand management.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a>  <a href="http://www.capturetheconversation.com/tag/jason cormier">jason cormier</a> <a href="http://technorati.com/tag/jason cormier"><img src="http://www.capturetheconversation.com/template/ctc/images/technorati.gif" border="0"></a><a href="http://www.capturetheconversation.com/tag/jason cormier.rss"><img src="http://www.capturetheconversation.com/template/ctc/images/tiny-rss.gif" border="0"/></a> ]]></content:encoded>
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      <itunes:summary>Room 214 Co-Founder, Jason Cormier, discusses social media monitoring tools with Brian Chappell, Senior Social Search Strategist at Ignite Social Media.In this podcast, we discuss:1. The most valuable aspects of social media monitoring tools: Keeping...</itunes:summary>
      <itunes:explicit>no</itunes:explicit>
      <itunes:keywords>social media monitoring,social media tools,capture the conversation,radian6,room 214 podcast,brian chappell,ignite social media,sentiment analysis,reputation management,brand management,jason cormier</itunes:keywords>
      <pubDate>Tue, 23 Jun 2009 09:30:00 -0400</pubDate>
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